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WhatsApp adds AI message summaries as US officials raise security concerns

3 months ago 15

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Open-access content Jack Loughran

Thu 26 Jun 2025

WhatsApp has added AI-powered private summaries for messages as Meta looks to further integrate AI into its social media platforms.

The tool will be able to “privately and quickly” summarise the contents of unread messages for users at the top of the chat window.

WhatsApp has used an end-to-end encryption model for messages since 2016 that means third parties cannot covertly intercept or read them. Meta said the AI functionality would not compromise the encrypted features, with message summaries using “Private Processing technology” that allows Meta AI to generate a response without Meta or WhatsApp seeing the messages themselves or the private summaries.

The feature is also off by default, with users able to switch it on through the Advanced Chat Privacy settings. 

It is initially rolling out just for English-speaking users in the US, although Meta plans to launch it in more countries and languages later this year.

The broader Meta AI platform was introduced into the app in March, with users able to interact with it via a chatbot inside the app. In comparative testing it has been found to be similarly powerful to the more prominent ChatGPT, although it excels at social media integration to generate content including text and images.

Meanwhile, the US House of Representatives’ top official banned WhatsApp from government-issued devices earlier this week over security concerns. 

News agency Reuters was able to view an internal memo that read: “The Office of Cybersecurity has deemed WhatsApp a high risk to users due to the lack of transparency in how it protects user data, absence of stored data encryption and potential security risks involved with its use.”

It instead recommended that members use alternatives such as Signal, iMessage, FaceTime and Microsoft Teams, and advised them to uninstall WhatsApp by the end of the month.

The decision was reportedly taken due to “a lack of transparency in how [WhatsApp] protects user data, absence of stored data encryption and potential security risks involved with its use”.

In response, Meta said it disagreed with the memo, pointing to the long-standing use of encryption built into the app. Nevertheless, the firm did detect a hacking campaign based on WhatsApp earlier this year that targeted journalists and members of civil society.

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